Last updated September 28, 2023

This privacy policy outlines how Inseetech Limited ("we," "us," or "our") collects, stores, uses, and shares your information when you use our services ("Services"). These services include visiting our website at https://inseetech.com or any of our websites linked to this privacy notice, as well as engaging with us in other related ways, such as through sales, marketing, or events.

If you have any questions or concerns regarding your privacy rights and choices, we encourage you to read this privacy notice. If you do not agree with our policies and practices, please refrain from using our Services. Should you still have questions or concerns, you can contact us at [email protected].

Here is a summary of the key points from our privacy policy:

1. Personal Information Processing: We collect and process personal information based on your interactions with our Services and the choices you make.

2. Sensitive Personal Information: We do not process sensitive personal information.

3. Third-Party Information: We do not receive information from third parties. 

4. Information Processing: We process your information for various purposes, including providing, improving, and administering our Services, as well as for security, fraud prevention, and legal compliance. We may also process your information with your consent. 

5. Information Sharing: We may share your information in specific situations and with specific third parties. Details can be found in our privacy notice. 

6. Data Security: While we have security measures in place to protect your data, no online system is 100% secure. We cannot guarantee protection against all unauthorized access or cyber threats.

7. Privacy Rights: Depending on your location, you may have privacy rights related to your personal information. 

8. Exercising Your Rights: To exercise your privacy rights, you can submit a data subject access request or contact us directly. 

This summary provides an overview of our privacy practices, but for more details, please refer to our complete privacy policy.
 

Table of Contents

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
4. HOW LONG DO WE KEEP YOUR INFORMATION?
5. HOW DO WE KEEP YOUR INFORMATION SAFE?
6. WHAT ARE YOUR PRIVACY RIGHTS?
7. CONTROLS FOR DO-NOT-TRACK FEATURES
8. DO WE MAKE UPDATES TO THIS NOTICE?
9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?
10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1.     WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In summary, we collect personal information that you willingly provide to us when you interact with our Services, such as when you register, request information, engage in activities on the platform, or contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• email addresses
• mailing addresses
• usernames
• billing addresses
• debit/credit card numbers
• contact or authentication data
• contact preferences
• phone numbers

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect payment-related data, such as your payment instrument number and security code, when you make purchases on our platform. This payment data is stored by PayPal, and you can review their privacy notice for more information on how they handle this data:

https://www.paypal.com/us/egalhub/privacy-full#personalData

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information automatically collected

In short, when you visit our Services, certain information is collected automatically, including your Internet Protocol (IP) address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical details. This data is collected for security, operational, and analytical purposes.

Specifically, the information we collect includes:

1. Log and Usage Data: This data includes service-related information, diagnostic details, usage patterns, and performance data. It may encompass your IP address, device information, browser type and settings, and details about your activity on our Services, such as the pages you visit, files viewed, searches conducted, and the features you use.

2. Device Data: We collect information about the device you use to access our Services, such as your computer, phone, tablet, or other device. This data may include your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, internet service provider, mobile carrier, operating system, and system configuration.

3. Location Data: Depending on your device settings and type, we may collect location data, which can be precise or imprecise. This information helps us determine your device's location, such as through GPS or other technologies based on your IP address. You can opt out of providing this information by denying access or disabling the Location setting on your device, although this may limit certain aspects of our Services.

We use this automatically collected information to maintain the security and functionality of our Services, as well as for internal analytics and reporting purposes. Please note that this data does not reveal your specific identity, such as your name or contact information. 

2.     HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for several purposes, including:

1. Facilitating Account Creation and Authentication: We process your information to enable you to create and log into your user account and ensure its proper functioning.

2. Providing and Improving Services: We use your information to deliver and enhance our services, ensuring they meet your needs and preferences.

3. Communication: We may use your information to communicate with you, including sending important updates, notifications, and responding to your inquiries and requests.

4. Security and Fraud Prevention: Your data helps us maintain the security of our services and prevents fraudulent activities.

5. Legal Compliance: We process your information to comply with applicable laws and regulations.

6. With Your Consent: In some cases, we may process your information for additional purposes with your consent.

These processes are essential for the proper functioning of our services and to ensure a secure and enjoyable experience for our users.

3. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

We may utilize cookies and comparable tracking technologies, such as web beacons and pixels, to collect or store information. 

4. HOW LONG DO WE KEEP YOUR INFORMATION?

We will retain your personal information only for as long as necessary for the purposes outlined in this privacy notice, unless a longer retention period is mandated or allowed by law (such as for tax, accounting, or legal requirements). We will not keep your personal information for longer than the duration of your account with us, as defined by our users.

Once we no longer have a legitimate business need to process your personal information, we will either delete or anonymize it. If deletion is not immediately feasible (e.g., due to backup archives), we will securely store your personal information and prevent any further processing until deletion becomes possible.

5. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have established reasonable and appropriate technical and organizational security measures to safeguard the personal information we process. However, it's essential to acknowledge that, despite our diligent efforts to secure your information, no electronic transmission over the Internet or information storage system can provide an absolute guarantee of 100% security. Therefore, we cannot assure or guarantee that hackers, cybercriminals, or other unauthorized third parties will be unable to breach our security measures and gain improper access to, steal, modify, or collect your information. While we are committed to protecting your personal information to the best of our ability, the transmission of personal information to and from our Services carries inherent risks. Therefore, it is advisable to access our Services in a secure environment.

6. WHAT ARE YOUR PRIVACY RIGHTS?

Withdrawing your consent: If we are relying on your consent to process your personal information, whether it's express or implied consent according to applicable laws, you have the right to withdraw your consent at any time. To do this, please contact us using the contact information provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

However, please be aware that withdrawing your consent will not affect the legality of any processing carried out before your consent was withdrawn. Additionally, where applicable law permits, it will not affect the processing of your personal information based on legal grounds other than consent.

Opting out of marketing and promotional communications: You have the option to unsubscribe from our marketing and promotional communications at any time. You can do this by clicking the unsubscribe link in the emails we send, responding with "STOP" or "UNSUBSCRIBE" to the SMS messages we send, or by reaching out to us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below. Once you opt out, you will be removed from our marketing lists. However, please note that we may still need to communicate with you for essential service-related matters, such as administering your account, responding to service requests, or other non-marketing purposes.

Account Information

If you ever wish to review or modify the information in your account or deactivate your account, you can take the following steps:

- Log in to your account settings and make updates to your user account.

- Get in touch with us using the contact details provided.

Upon your request to deactivate your account, we will either deactivate or delete your account and the associated information from our active databases. However, it's possible that we may retain certain information in our records to prevent fraud, address troubleshooting issues, assist in investigations, enforce our legal terms, and comply with relevant legal obligations.

Cookies and similar technologies: Most web browsers are configured to accept cookies as the default setting. If you prefer, you can typically adjust your browser settings to delete or reject cookies. Please be aware that choosing to remove or reject cookies might impact the functionality of specific features or services on our platform.

If you have any questions or concerns regarding your privacy rights, feel free to reach out to us at [email protected]. We're here to assist you.

7. CONTROLS FOR DO-NOT-TRACK FEATURES

Many web browsers and some mobile operating systems and apps offer a "Do-Not-Track" (DNT) feature or setting that allows you to express your preference for not having your online browsing activities monitored and collected. However, it's important to note that there is currently no universally accepted technology standard for recognizing and implementing DNT signals. Consequently, we do not presently respond to DNT browser signals or any other mechanism that automatically conveys your choice to avoid online tracking. If a widely accepted standard for online tracking emerges that we are required to follow in the future, we will notify you of this practice in an updated version of our privacy notice.

8. DO WE MAKE UPDATES TO THIS NOTICE?

We may periodically update this privacy notice. The revised version will be identified by a new "Revised" date and will become effective as soon as it is published. If significant changes are made to this privacy notice, we may notify you through prominent posting of the changes or by directly sending you a notification. We recommend that you regularly review this privacy notice to stay informed about how we safeguard your information.

9. HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:

Inseetech Limited

Unit 1223, 12F, Block A, Hoi Luen Industrial Centre, NO. 55 Hoi Yuen Road

Kwun Tong, Kowloon

Hong Kong 999077

China

10. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Depending on the laws applicable in your country, you may have the right to request access to the personal information we have collected from you, request changes to that information, or request its deletion. To make a request to review, update, or delete your personal information, please complete the following form.